Malaysian Journal of Library & Information Science
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Article Information
Title:Knowledge Management: Why Do We Need It for Corporates
Auhtor(s): Bhojaraju G,
Journal:Malaysian Journal of Library & Information Science
Volume:10, No 2
Year:2005
Keywords:Knowledge management; KM Cyberary; Ontologies; Industrial Credit and Investment Corporation of India Ltd (ICICI)
Abstract:This article gives a brief introduction about Knowledge Management (KM), its need, definition, components, KM assets, challenges and processes of KM initiative at any organisation. It also provides a narration on how the KM initiative has been adopted at ICICI OneSource, to support the achievement of its Business Process Outsourcing objectives. Both knowledge sharing as well as re-use need to be encouraged and recognized at the individual employee level as well as the company level. This is best done by measuring and rewarding knowledge-performance. Sustained strategic commitment and a corporate culture that is conducive to knowledge-performance are vital for success in Knowledge Management. The paper concludes with suggestions for the implication for policy and future practices.
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